Privacy Policy

Customer Hub

View how we protect your privacy

Elmfinch Limited is dedicated to safeguarding our website visitors. Please read the following privacy policy to understand how your data will be used when interacting with us. 
 
What information does Elmfinch collect? 
We may gather, store, and use the following kinds of personal data, which can include but are not limited to: 
 
– Information about your visits to our site. 
– Information about your use of our site. 
– Information about transactions between yourself and us, relating to this website (including information relating to the purchase of goods and services). 
– Information you provide for the direct purpose of registering with us, subscribing to website services, or email notifications. 
 
 
Information about your visit to our website 
We may collect information about your device and visits to our website, which can include but are not limited to: 
 
– Geographic location. 
– Browser type. 
– Referral source. 
– Length of visit. 
– Number of page views.  
 
We may use this information to improve the usability of our website, manage our marketing, or for general website administration. 
 
We may use cookies on this website to recognise your device and personalise the browsing experience for you. Most browsers will allow you to reject our cookies, however this will negatively impact the usability of our website. If you would like to learn more, please navigate to our cookie policy. 
 
 
How do we use your data? 
Any personal data submitted to us will be managed by our privacy policy. Your data may also be used to: 
 
– Personalise your browsing experience. 
– Send you marketing communications from our business or our carefully selected partners. 
– Provide third-party organisations with data about our users. This information cannot be used to identify anyone directly.  
 
Communication with you may be distributed by any method we deem appropriate and reasonable. 
You may opt out of our marketing communications at any time. 
 
 
Information we may disclose 
We reserve the right to disclose the following information about you: 
 
– The extent to which we are legally required to do so. 
– In the event of legal proceedings or prospective legal proceedings 
– When required to establish, exercise, or defend our legal rights. This may include providing information to third parties to prevent fraud or reduce credit risk. 
 
 
International Data Transfers 
Information provided by individuals in the EU may be sent to other countries (including the United States) that do not have equal data protection laws in place. By using our website, you agree to these terms. Your information may be stored, processed, or used in these locations. 
 
 
Your Data Security 
You alone are responsible for keeping your account login information secure – we will never ask for this information from you. 
All reasonable attempts will be made to manage your data integrity, however, due to the nature of online storage we are unable to make guarantees. By using our website you understand and accept these risks. 
 
 
Policy Amendments 
We may update or change this policy at any time by posting a new version on our website. When using our website you expressly agree to these terms, and we therefore recommend checking this page frequently for updates. We may also notify you of changes to our Privacy Policy by email. 
 
 
Your Rights 
You may instruct us to provide you with any personal information we hold about you. You may also instruct us not to process your data for marketing purposes.  
In practice, you will usually either expressly agree in advance to our use of your data for marketing purposes, or we will provide you with an opportunity to opt-out.  
You can also instruct us not to use your data for marketing purposes by emailing us at any time, please find our email from our contact page. 
 
This is not an extensive list of your rights – for more information please proceed to www.gov.uk/data-protection 
 
 
Third-Party Websites 
The website contains links to other websites. We are not responsible for the privacy policies of third-party websites. We are also not responsible for the actions of third-party websites. 
 
 
Contact Us 
If you would like to know anything further about our Privacy Policy or how we handle your data, feel free to contact us using any of the methods provided on our website.