Website Conditions of Use
Website Conditions of Use
Customer Hub
View the conditions you use our website under
The terms under which you use our website, www.elmfinch.co.uk, and its mobile version, whether as a guest or registered user are described in the terms supplied (and documents referred to in it). Using our website includes visiting, logging in, or registering with us.
Before you use our site, please carefully read these terms as they will apply to your visit to our website. By using our website you acknowledge that you have read these terms of use and that you will abide by them when using our website. These terms are subject to change at any time and will be done by updating this page. All changes are binding against you, therefore we recommend you visit this page often to remain informed and up to date.
If you do not expressly agree to these terms, you should not use our website.
Other Applicable Terms
The following additional terms are included in this terms of use policy and apply to your use of our website:
– Our Privacy Policy, which outlines how we will handle and use any personal information obtained from you
– Our Cookie Policy which contains details of the cookies we use.
– Our Terms and Conditions of Sale, if you purchase goods from us
By using our site, you agree to the terms of the policies mentioned, as well as all others present on our website.
Information About Us
Elmfinch Limited can make no guarantees about the following:
– The content provided on our website (including but not limited to the quality, accuracy, completeness, suitability, or accuracy). Any information on our website is considered available at the user’s risk and does not equate to advice, opinion, or fact.
– Any website content provided by a third party found through the use of links from our website.
Elmfinch Limited shall not be liable for any loss or damage incurred from the action of employees, agents, or subcontractors through our website or related activities. This can include but is not limited to expenses, liability, loss of profits, operating costs, and other related financial or time-related issues (in the form of direct, indirect, or consequential liability).
Elmfinch Limited may work with some third-party websites but this does not mean that we approve of the content provided by them, nor will we be liable in any regard for operating in connection with them (including but not limited to, allegations that the Third Party has infringed any laws or rights or is obscene, defamatory, fraudulent or scandalous).
Elmfinch Limited cannot guarantee that the material, data, records, and information available to the user (or linked websites) will be error-free. We also make no guarantee that defects present on our website will be corrected, or that the website and related online services we provide are free from viruses, bugs, errors, or other items of a hostile nature. The user of the website is expressly responsible for interacting with us in a way that sufficiently limits their exposure to these issues (including maintaining a sufficient anti-virus and other forms of security) to guarantee the security and safe operation of our website.
Website Changes
We may choose to update and change our website at any moment, including the content within. Please keep in mind that any information found on our website may be out of date at the time of reading, and we are not obligated to maintain this. We cannot guarantee that our website, and the information within, is error-free and without omissions.
Accessing Our Website
Accessing our website is free, however, we are unable to guarantee that the information within will remain constantly available. We grant access to our website on a temporary license, and at any point, this license may be withdrawn, suspended, or removed (without prior notice). If our website is unavailable we will not be liable in any way, regardless of duration. You alone are responsible for ensuring access to the necessary sites and facilities we provide, as well as ensuring you comply with all terms and conditions when operating in connection to us.
Managing your Account and Password
If you choose to create an account with us, you will need to create a username and password. These details are a part of our security processes and must be treated as confidential. You must not disclose this information to us, or any third parties.
We have the right to revoke orders from any account on our database if you fail to comply with any of the terms and conditions provided on our website. In extreme circumstances, we may close your account without prior warning.
If you suspect an unauthorized individual has access to your username, email address, password, or other security information, you must promptly notify us by phone at +44 (0)7852228048 or email (James@elmfinch.co.uk).
Please note that you must be logged in to alter your account details and information.
Intellectual Property Rights
Elmfinch Limited owns all intellectual property on and within our website, including all material published. Using information from our website without prior written consent, and in any way other than specified constitutes a breach, and we will require the action causing the breach to cease immediately. At our request, the actions causing the breach shall be destroyed.
Reliance on our Information
The information we provide on our website has been given with the intent of providing general information about the items and services we provide. The information is provided on the understanding that it shall not be relied upon, and does not equate to suggestion or guidance, we expressly advise you to seek professional guidance before acting on anything you may view on our website.
Although efforts are made to ensure we provide accurate and up-to-date information, we make no guarantees this will be the case.
Liability Limits
To the extent legally allowed, we exclude ourselves from all conditions including warranties and representations. We refuse liability for loss, damage, contractual tort, negligence, and breach of duty – even if foreseeable. This disclaimer covers all claims concerning the state and content of our website and the third parties we may associate ourselves with.
If our customer is a business user, we will not be liable for loss in any regard, including loss of profits, revenue, sales, or growth. We will also not be liable for loss of opportunity, brand perception, goodwill, reputation or any other indirect losses and damage.
We will not be liable for the actions, policies, or decisions of any company that is a Third Party to ours, nor will we be liable for any linked content from our website. Under no circumstances should an individual consider a link from our website as an implication that the destination has been fully vetted.
These Liability Limits differ from the Liability of Terms and Conditions of Sale, which can be read on our policies page.
Linking to Our Website
It is permitted to link to the home page of our website in a way that is appropriate and legal, ensuring you operate in good faith. This does not mean that we have vetted the websites linking to us, and these links shall be removed at our request. We are, in no way, liable for the content on the websites that link to us.
Third-Party Links and Resources
The websites we link to are not fully vetted and are intended for information purposes only. We hold no control and will not accept liability for the content at the link destination.
Customer Disputes
If you feel you could have a dispute with Elmfinch Limited, please use one of the “Contact Us” links provided, we aim to resolve all customer complaints and queries within 24 hours. If you feel that speaking to us has not resolved your dispute, you have the option to contact trading standards.
Applicable Law
If you are a business, these terms of use, its subject matter, and formulation (and any non-contract related disputes or claims) are governed by UK law.
Final Statement
The failure or delay of Elmfinch Limited to exercise or enforce any right in the terms and policies displayed on this website do not waive Elmfinch Limited’s right to enforce that right.